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Privacy
Data Protection Policy |
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Bias Claims Management Limited trading as Bias Claims collects personal data about you when you complete our forms. We will also use the information we collect about you to process a claim on your behalf.
We do not supply your details to any third parties whatsoever, other than for the purposes of processing a claim that we are making on your behalf. This may include exporting your personal data outside the European Union for the purposes only of processing that claim. All third parties who process your personal data on our behalf are required by us to ensure that they do not use your personal data for any purposes other than for the purposes of processing your claim.
We use your information in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you certain rights in relation to the information which we hold about you, including a right to request a copy of that information. You have the right to request a copy of the personal information that we hold about you and to have any inaccuracies corrected. (We charge £10 for information requests.)
Requests may also be made in writing to:
Bias Claims Management Ltd
PO Box 663
Pinner
Middx, HA5 9LG
We will hold your personal information on our systems for as long as we are processing a claim on your behalf, and will remove it in the event that the purpose has been met.
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News & Events
Financial Complaints Rise again!!
The number of new complaints made to the Financial Ombudsman Service about financial firms rose by 18% in the second half of 2009.
The FOS received 82,136 complaints, up from 69,841 in the first half of the year.
Most complaints by Banking Group
- Lloyds – 20,190
- Barclays – 10,892
- RBS – 7,098
- Abbey – 4,918
- HSBC – 3,881
Highest Percentage of Complaints Upheld
- Eisis – 100%
- Ocean Finance – 100%
- Wills & Co Stockbrokers – 100%
- Welcome Finance – 92%
- Central Trust – 91%
Source: FOS, second half of 2009
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