
Most banks have set up specific bank charges refund departments and some may continue to refund charges on a case by case basis.
If you are in genuine financial hardship, the banks will still have to consider your case as they have a duty of care under the Banking Code.
In our experience the average value for a hardship claim is at least £750.
What do we do?
- Send you a pack so you can give us authority to act.
- Write to your Bank to inform them of your situation.
- Deal with ALL the negotiations for you in order to agree a settlement.
- Send you a nice big cheque!
What do you do?
- Nothing – once you’ve signed our pack just wait for your money.
We operate on a NO Win – NO FEE basis and there are no upfront fees payable whatsoever. |