Bias Claims Management Limited offer a specialist claims handling service for victims of mis-sold financial products and services. We only deal with financial services complaints, and with our specialist industry knowledge, we will deal with your claim in a professional and efficient manner.
We will only pursue a claim, if, after assessing the situation, we believe there is a genuine case. This approach enables us to offer a no-win, no-fee service to our clients who only pay once we have been successful in getting a refund.
We are trained to cover all areas of the compensation process. We are also fully compliant with the rules and regulations covering compensation claims.
We communicate with the financial institutions and the Financial Ombudsman Service regularly and have the experience and understanding to achieve the best outcome for our clients under the relevant regulations.

Why use Bias Claims?

If you feel that you have received bad advice from your lender you may wish to complain yourself. There are resources available online to assist you with dealing with this claim by yourself.

Our customers come to us to seek specialist assistance for various reasons. Some do not have the time and inclination to enter into a dispute with a large financial institution. The complaints process isn’t always straightforward and many times these financial institutions, rather than settling the case straight away, have allowed the case to go all the way to Court. In such cases, a straightforward complaint letter hasn’t been sufficient to pursue the claim successfully. We are also aware than in many cases, financial institutions have agreed to offer compensation but have either calculated it incorrectly or have agreed to pay back only part of the refund due. We will pursue the full amount on your behalf, with interest, and we will not be fobbed off with incorrect offers of redress.

Our knowledge of the regulations that govern financial institutions, and their complex history, means we know what arguments to make. If your complaint is unsuccessful the decision will be analysed thoroughly and may be referred on to the Financial Ombudsman Service, often resulting in a positive outcome.
For a claim to be successful it must be made on the correct basis and must be covered by the correct regulations. Many complaints made by individuals are not, and as such, are rejected straight away by the companies involved. We know the rules, regulations and processes involved, so we can ensure your claim has the best chance of success.

All that we require from you is that you complete some simple forms to enable us to handle your claim on your behalf. We’ll do all the hard work for you so you can sit back and let us handle the complaint.

If you have any questions regarding the process please either email us on info@biasclaims.com or call us on 0845 2699752.